Which of the following is a requirement during a compliance investigation?

Prepare for the Wellcare / Centene Annual Certification Training (ACT) Exam. Get ready with flashcards and multiple choice questions, each question has hints and explanations. Ensure your success!

During a compliance investigation, going through the interview process is essential because it facilitates the collection of relevant information from individuals who may have knowledge about the situation being investigated. This process helps ensure that facts are gathered comprehensively and accurately, allowing investigators to understand the context and details surrounding the compliance issue. Conducting interviews is a standard and necessary practice in compliance investigations as it promotes transparency, accountability, and thoroughness in uncovering any potential violations or issues.

In contrast, providing incomplete information, encouraging avoidance, or ignoring compliance requests would undermine the integrity of the investigation and may lead to inadequate conclusions or unresolved compliance issues. Thus, engaging in the interview process is a critical step to uphold good compliance practices.

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