Which of the following is a core element of Wellcare's quality focus?

Member satisfaction is a core element of Wellcare's quality focus because it encompasses the fundamental goal of providing high-quality healthcare services that meet the needs and expectations of its members. Focusing on member satisfaction ensures that the organization listens to feedback, understands the preferences of its members, and continuously improves services to enhance the overall experience. This focus is crucial for maintaining a patient-centered approach, which is essential in fostering positive health outcomes and promoting loyalty among members.

While cost reduction, community outreach, and technological advancement are important aspects of healthcare delivery, they serve more as facilitating elements that can support and enhance member satisfaction rather than being the core focus themselves. A commitment to member satisfaction directly aligns with Wellcare's mission to provide access to high-quality health care and to ensure that members feel their needs are prioritized.