What happens to the Agent of Record (AOR) after the consolidation process?

Prepare for the Wellcare / Centene Annual Certification Training (ACT) Exam. Get ready with flashcards and multiple choice questions, each question has hints and explanations. Ensure your success!

After the consolidation process, the Agent of Record (AOR) will not remain with the member. This reflects the operational changes that often occur during such processes where existing relationships and assignments are reorganized or restructured. During consolidations, companies typically evaluate existing client portfolios, which can lead to the reassignment of AORs in order to streamline operations or integrate services under a new framework.

While AORs may have built relationships with their members, the consolidation could lead to a restructuring of roles and responsibilities, meaning that those AORs are not guaranteed to continue with the same members they previously assisted. This shift is necessary for the organization to implement new strategies and improve overall efficiencies. The other choices discuss scenarios that either maintain the AOR's relationship with the member or assign them elsewhere, which do not align with the typical outcomes of a consolidation.

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