In terms of PHI, which method of communication is discouraged?

Including PHI (Protected Health Information) in the subject or body of an email is discouraged because this method poses a significant risk to the confidentiality and security of sensitive information. Emails can easily be intercepted or accessed by unauthorized individuals, leading to potential breaches of patient privacy and violations of HIPAA regulations.

Using secure methods of communication, such as secure messaging apps or verbal communication in a private setting, is generally considered safer for discussing PHI because these methods offer better protection against unauthorized access. Phone calls can also be secure if the conversation is held in a private environment where the information cannot be overheard. Email, however, particularly when sensitive information is included in the subject line or body, lacks the same level of security and should be avoided when sharing PHI to ensure compliance with privacy standards.